Our Relationships Recommend Us
In one of our recent blog posts, we talked about a survey by the Real Estate Council of Ontario (RECO) that found that 41 per cent of Ontario homeowners and 45 per cent of first-time homebuyers wish they had done something differently when buying or selling their home. Among things buyers/sellers reported wishing they had approached differently was having a better grasp of the process, seeing more houses, having a home inspection, spending more time researching and interviewing real estate professionals before selecting one, and understanding the contracts involved better.
When it comes to spending more time researching and interviewing real estate professionals before selecting one, we couldn’t agree more. When you are trusting your most valuable asset to someone, you need to feel comfortable and have confidence in the services they provide. That is why we firmly believe in the power of recommendations and the importance of building and maintaining client relationships.
We are very fortunate to have incredible clients who are continuously providing positive recommendations for us. We receive hundreds of recommendations every year, and when those clients become repeat clients and refer us to their family and friends, that is truly when we know we have done our job. A large portion of our business – and a vital factor on which we attribute our success – all relies on repeat business and referrals. This is why we always say that “Our Relationships Recommend Us”.
This is not a catchy slogan for us, but a true mission statement. As long as our past and present clients are recommending us, it is a testament to our success and assurance of a job well done. This also validates our proven systematic approach to client care, our innovation within the real estate industry, and the hands-on, personalized service of Cathy and Tanya and our full service team of sales professionals. Providing exceptional service that will surpass your expectations is an obligation where we refuse to fall short. This dedication to our clients has ranked us #1 in Burlington & area for a fourth consecutive year (2010-2013) and #3 in Canada for Royal LePage out of 14,500 agents nationwide in 2013.
Our experiences have built relationships with clients who have generously recommended us.
“Two thumbs up for the Rocca Sisters! It was a pleasure to have dealt with them. We will highly recommend their services to others. Thank you for a job well done.” Brock and Debbie Easterbrook
“Your receptiveness to our concerns and impressive knowledge of the real estate market immediately put our minds at ease. From your initial “professional staging” which showcased our home’s best attributes, to the moment the “Sold” sign appeared – you took the stress and worry out of the entire process.” Adelia Frade and Rocco Iannarelli
“… I have worked with several agents in the past (some very well known ones) and without a doubt you have been the best so far. You kept me informed every step of the way and I appreciated that so much.” Robert Hoffmann